Aligning Development with Operational Realities

The success of an affordable housing project doesn’t end at lease-up; it lives or dies by long-term operations. Yet too often, property management and asset management teams are brought in too late to shape decisions about design, materials, systems, and services that they’ll be responsible for maintaining. This session brings together developers, property managers, and architects to share best practices for integrating long-term operations into every stage of development, from predesign to post-occupancy. Panelists will share hard-won lessons about systems that fail, features that residents don’t use, and design details that drive maintenance costs sky-high, along with strategies to avoid them.