DECEMBER 3-4, 2024 | LOS ANGELES | JW MARRIOTT L.A. LIVE

  • Frequently Asked Questions:

General FAQs

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Registration FAQs

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Program & Agenda FAQs

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Exhibit & Sponsor FAQs

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Media FAQs

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Miscellaneous FAQs

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